Products
Images
Images
Animations
Animations
Deep Dives
Deep Dives
Infographics
Infographics
Custom
Custom
Specialties
Allergy
Allergy
Bariatrics
Bariatrics
Breast Cancer
Breast Cancer
Cardiovascular System
Cardiovascular System
Dental
Dental
Dermatology
Dermatology
Diabetes
Diabetes
Diagnostic Radiology
Diagnostic Radiology
Digestive System
Digestive System
Ear Nose & Throat
Ear Nose & Throat
Gynecology Oncology
Gynecology Oncology
Hair
Hair
Hematology Oncology
Hematology Oncology
Immunology
Immunology
Male Reproduction
Male Reproduction
Maternal-Fetal
Maternal-Fetal
Neurology
Neurology
OBGYN
OBGYN
Oncology
Oncology
Ophthalmology
Ophthalmology
Orthopaedics
Orthopaedics
Pharmacology
Pharmacology
Plastic Surgery
Plastic Surgery
Radiation Oncology
Radiation Oncology
Radiology
Radiology
Respiratory System
Respiratory System
Spine
Spine
Urology
Urology

Frequently Asked Questions

Animations
How much do the animations cost?

The annual subscription fee ranges from $150-$250 for an individual animation or $995-$1,995 for a complete library. The purchase can be made through our online store or you can request an invoice and pay via check.

Updated videos and new releases are automatically added to your account at no additional cost.

What impact will the animations have on SEO?

Search algorithms like Google and Bing are increasingly prioritizing websites with video content. 93% of online experiences start with a search engine, so it’s not something you want to ignore.

But how does video help? There’s a lot you can do, but adding videos specifically helps your SEO effort in a number of ways:

  • Increasing your click-through rates: Including video on your page drives a 157% increase in organic traffic.
  • Lowering your bounce rates: People spend over twice as long on a page with video than without.
  • Creating quality backlinks: The higher the quality of your content, the more likely you are to get backlinks.

Video is powerful, but when you combine good SEO and valuable video content, you can move the SEO needle in a significant way.

Will the animations slow down the loading times of web pages or impact SEO in a negative way?

No. Our player doesn’t affect the loading time of a web page, so it doesn’t negatively impact any speed tests for page ranking. Since our animations are provided in an iFrame, the loading of the player is deferred, so the page will load before the player (i.e., time to interactive, which is an important metric, is not dependent on the player).

Can we edit the animations or add our own voice over?

We can customize animations for additional fees, but you are not able to edit animations or provide new voice-over on your own. You can customize the animations by adding text-based comments to specific steps of the animation using our “Doctors Notes” feature.

plastic surgery animation with customized doctors notes
How can animations be customized?

Animations are customized by adding your practice name to the upper corner of the player and by adding optional text comments using our “Doctors Notes” feature.

If there is an animation included in a library that doesn’t apply to your practice you can simply switch it off. You decide which animations your patients see.

plastic surgery animation with customized doctors notes
What happens after I make a purchase?

A dedicated Customer Service representative will reach out within one business day to give you access to content, player options, and metric reporting, all accessed from an account portal on understand.com. If you are not technical, we can work directly with your website provider or staff and offer full integration support.

What are the most popular ways customers use animations?

The content is easily embedded into your website, used on in-office tablets or devices, and used for social media. Here is an example of how one of our clients embedded the animations into his website: Boynton Plastic Surgery

What platforms do the animations play on?

Desktop, laptop, tablet, phones, any device with an internet connection and a screen.

What format are the animations in?

We do not provide direct access to the animation video files (see “How are the animations delivered to us” and “What is an iFrame”). Animations conveniently embed into your website via iFrame, and HTML5 video is used to show video on the web page. This way you don’t have to host and transfer large video files. Instead, we optimize streaming of the video content globally, so it loads quickly wherever your viewer is located.

As of 2020, HTML5 video is the only widely supported video playback technology in modern browsers, since the Adobe Flash plugin has been phased out. This ensures that modern browsers can optimize the video experience for the viewer’s device (phone, tablet, computer, etc.) and bandwidth (i.e. data connection).

How are the animations delivered to us?

Once you complete your purchase, you will receive an email from our Customer Service team with account login instructions. From there, you will have access to account-specific iFrame codes for each animation and/or library that you can embed into your website.

What is an iFrame?

An iFrame is an HTML element that allows a website or webpage to embedded various media types like video. Adding an iFrame to your website is easy and something any web developer will know how to do.

Here is a useful video (incorporated as an iFrame) that explains the basics

Can we use the animations for social media and if so, how?

Yes! Here is a step by step guide to sharing animations on social media.

What languages are the videos available in and how do I access other languages?

We offer animations in many different languages yet not every animation is offered in every language. The language of your animation player can be changed from the admin portal. Listed below are our libraries and the languages they are offered in.

Allergy Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Bariatric Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Breast Cancer Animation Library

English

Cardiovascular System Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Dental Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Dermatology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Diabetes Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Diagnostic Radiology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Digestive System Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Ear Nose & Throat Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Gynecology Oncology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Hair Animation Library

English

Hematology Oncology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Immunology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Male Reproduction Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Maternal-Fetal Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Neurology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

OBGYN Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Oncology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Ophthalmology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Orthopaedics Animation Library

English and Spanish

Pharmacology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Plastic Surgery Animation Library

English, Spanish, Canadian French, Italian, and Portuguese

Radiation Oncology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Radiology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Respiratory System Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Spine Animation Library

English

Urology Animation Library

English (US and British), Spanish (Latin American and Spain), Arabic, Chinese (Mandarin and Cantonese), Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Portuguese (Portugal and Brazilian), Romanian, Russian, Swedish, Turkish

Licenses
What is the Limited Use Subscription Agreement?

An active license entitles customers to embed our video content on one URL and on as many pages within that URL as you like. Our complete Subscription Agreement and Standard License can be accessed here

We are happy to answer specific licensing questions through our contact form.

Still Have Questions?
If you are already a customer and have a question about your account, please visit the knowledge center. If we haven't answered your question, please fill out our contact form and we will get back to you as soon as possible.