Proven to Improve Patient Education
A growing body of research, physician feedback, and real-world experience demonstrates that high-quality patient education improves understanding, reduces anxiety, and creates a better patient experience. Understand.com combines evidence-based education with more than two decades of experience serving physicians and healthcare organizations.
Clinical Research
Plastic surgeons at Washington University School of Medicine conducted a clinical study to evaluate the impact of Understand.com patient education videos on patient understanding, anxiety, and satisfaction before plastic and reconstructive surgery. The findings were presented at the 2024 American Society of Plastic Surgeons (ASPS) Annual Meeting, one of the leading scientific conferences in plastic surgery.
Key Findings
- 100% of patients reported improved understanding after viewing the educational videos.
- Nearly 50% of patients reported reduced anxiety before their procedure.
- Patients reported higher satisfaction with their preoperative education.
- All participants indicated they would recommend the videos to other patients.
- Educational videos benefited patients across varying levels of health literacy.
Authors: Joseph Ribaudo, Trina Ebersole, MD, Amy Liao, Jonah Orr, MD, Justin Sacks, MD, MBA, and Marissa Tenenbaum, MD
Why Patient Education Matters
The Role of Patient Education in Modern Healthcare
Effective patient education extends beyond simply explaining a procedure. It helps patients become active participants in their care while improving communication between physicians and patients.
- Improved patient understanding
- Better informed consent
- Reduced anxiety before treatment
- Greater confidence in treatment decisions
- Improved patient satisfaction
- Better physician-patient communication
- Increased treatment adherence
- A better overall patient experience
Understand.com developed the Patient Education Insights report to summarize current research and best practices surrounding patient education and healthcare communication.
"I constantly get great feedback from my patients on the Understand.com videos I have on my site. There is no better patient education tool on the market."
"As a long-time customer since 2012, Understand is a key part of my website and I can confidently say there's no better tool for educating my patients."
Why Physicians Choose Understand.com
Physicians choose Understand.com because our patient education solutions combine medical accuracy, engaging visual communication, and proven educational principles to improve the patient experience.
- Evidence-based
- Physician-reviewed
- Endorsed by the American Society of Plastic Surgeons
- Continuously updated
- Designed for patient understanding
- Optimized for physician websites and social media
- Created to improve patient engagement and informed decision-making
- Used by leading hospital systems like Hospital for Special Surgery and Stanford University Medical Center
For more than two decades, Understand.com has helped physicians educate patients with trusted medical animations that improve communication, strengthen patient confidence, and enhance the overall healthcare experience.