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Introducing the New Understand.com Customer Portal

Introducing the New Understand.com Customer Portal

We are excited to share our newly redesigned customer portal. It is built to make it easier to manage your content, understand how patients are engaging, and get more value from your video subscription.

What is new?

Social media ready video library

You now have access to a dedicated library of videos designed specifically for social media. These videos can be downloaded and used on Facebook, Instagram, and TikTok as is. You can also customize them with your own narration, add your practice logo, or pull clips to create entirely new videos.

Improved patient engagement metrics

View clearer and more useful data that shows how patients interact with your videos so you can better understand what is working.

Best practice guides

Step by step guidance to help you get the most out of your patient education videos, whether you are sharing them in office, online, or through social channels.

Animation controls and install tools

Easily access your animation install codes and choose exactly which animations appear in your player.

Log in to explore the new customer portal.

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