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Understand.com Return Policy
We are proud to have a 3 year customer retention rate of 99%. Please call us if you have a question, problem, or concern with one of our products.
CD-ROM's
CD's may be returned within 30 days for a full refund.
Web Licensing
Our web based animations can be canceled at anytime. There are no contracts, setup fees, or obligations to keep the service.
Customer Service
Toll Free - 800-747-9002
International- 775-851-3420
8:00 a.m. - 5:00 p.m. Pacific Standard Time Monday-Friday
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